Cruise Line Client Program Opportunity

- Online Education Provided by the Main Platform Provider and Available to Individuals who are Not Certified at this time-


Earn $8.50 to $10.00 Per Hour of Services Provided While Under Contract
+ Urgent Hour Incentives when offered for expected high call volumes!

- Learn more about this opportunity or Enroll Now by logging into your account -

Here is the scope of services and the kinds of tasks one can expect to handle when choosing to provide services for this client program.

  • Possible inbound calls for assistance with bookings from client’s customer, assisting with cruise specific questions, quotes and more.

  • Possible inbound calls for assistance with bookings from client's travel agent partners.

  • Maintain top sales performance by showcasing expert sales technique and overcoming customer objections.

  • Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.

  • Possible outbound calls to client designated internal support departments, client customer for status and clarification purposes

  • Ability to log in and out of systems as requested to provide services in a timely manner


Here is a scope of skills and experience recommended to ensure the project is completed accurately; preferred but not required.

  • Excellent Sales and Customer Service skills

  • Prior travel agent or direct sales experience is highly recommended but not preferred.

  • Prior cruise experience

  • Excellent verbal communication skills and excellent phone etiquette (Clear crisp speech).

  • Clear understanding of the English language as well as an ability to clearly communicate in the English language.

  • Excellent judgment and decision making skills.

  • Good typing, PC skills and math skills.

  • High attention to detail.

  • Excellent listening skills.

  • Proven ability to communicate in a creative, persuasive style.

  • Enthusiasm and a strong goal-oriented work ethic.

  • Ability to ask probing questions and overcome objections.

  • Listening / paraphrasing skills.

  • Courteous/Professional/Friendly.

  • Ability to begin working the position immediately after certification for a period of 90 days thereafter and meet the minimum hours requirement.

  • Ability to successfully pass a drug screen. Failing the drug screen, will cause immediate dismissal from the position.


This Client requests that individuals are to be certified in order to partner and provide professional services for the program - High School Diploma not required.

Learn more about online Certification - Click Here​


Average certification tuition and fees for individuals who choose to enroll:

  • $59.00 to $89.00 - Varies depending on the opportunity department chosen

  • This includes your online books, programs, systems, background check, drug screen, technical assistance, instructor support, and more.




  • Option 1: 9:00 AM - 1:00 PM EST

  • Option 2: 1:30 PM - 5:30 PM EST

  • Option 3: 6:00 PM - 10:00 PM EST

Graduation is scheduled for the last day of class.

Become a certified vendor to provide services and generate an income after successful completion of the online schooling!


Intervals Available:

  • 8AM - 6AM

  • 365 days per year

  • 7 days per week

  • Peak Days are Saturday, Sunday & Monday - Subject to change based on clients needs.​​


Equipment must meet the Platform Standards to successfully provide services.

Learn more about the Platforms System & Equipment Policy - Click Here​


  • Minimal 1280 x 1024 monitor resolution

  • Windows 7 or Windows 10 Computer

    • Windows 8/8.1 is NOT supported by this client

  • MAC OS X 10.10 Yosemite or higher

    • Macs must have an Ethernet port

    • MacBook Air and Mac USB-C ports are not be supported

    • Boot Camp and a licensed version of Windows MUST be installed to be supported​

  • Dual Monitors are highly recommended

  • Internet and access to directly hard wire your computer to the modem using an Ethernet cord (WIFI not supported)​

  • Land Line (Home Phone)

    • Land line must be installed prior to the first day of certification

    • Cell phones and Mobile devices are not support

At this time we DO NOT provide business services to countries other than the US or the following states: CA, CT, MA, MD, OR, NY, or WI

DISCLAIMER This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW) Contract. You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. McIntosh Staffing Agency, LLC recommends a thorough review of all policies prior to enrolling in the certification course.